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GPO Federal Credit Union
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loan relief options

When our community needs help, GPO is here to help relieve your financial worries. We know many people are concerned about reduced income … We are ready to help by offering:
  • Loan relief options – Contact GPO's Member Service Center and our team can provide personal loan relief options tailored to your financial needs.
  • Financial counseling – We have a financial counselor on staff who can help you and your family create a budget that works for you and helps you reach your financial goals. This one-on-one counseling service is a free for credit union members.
  • Skip a loan payment – Members may skip a payment once during an 18-month period for just $25.* To skip a loan payment or to see if you qualify, visit your nearest branch or contact our Member Service Center at (315) 724-1654.
  • If you are experiencing financial distress directly related to the COVID-19 pandemic and have an existing mortgage that you need assistance with, contact OwnersChoice Funding at (800) 342-4998 or email at mortgage.servicing@ownerschoice.com.
  • And many other personal solutions.
​We are a call or click away. Contact us at (315) 724-1654 for more details.
**To qualify, loan must have been booked more than 12-months prior to the skip date. Members must be current on their loan and have not skipped a payment on this loan within the past 18-months. This offer excludes Visa, mortgage or home equity loans, business, Payment Saver, student loans, and other open-end loans. Subject to credit union approval.
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HARDSHIP RELIEF PROGRAMS
GPO is offering the following programs for our members facing financial hardship related to COVID-19. Download our guide to see what programs are available.

The guide will open in a new window in a portable document format (PDF). A PDF reader is required for viewing. Please make sure Adobe Acrobat Reader is up to date with the latest version.

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4311 Middle Settlement Road
New Hartford, NY 13413
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Phone: (315) 724-1654
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Email: gpofcu@gpofcu.com
Routing number: 221380761​

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Member eligibility is required. Federally insured by the NCUA. Equal Housing Lender. Your savings is federally insured to at least $250,000 and backed by the full faith and​ credit of the United States Government.​ National Credit Union Administration, a U.S. Government Agency.
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  • Accounts
    • Checking Accounts >
      • Classic Checking
      • Value Checking
      • Check Reorder
    • Savings Accounts >
      • Accounts types and rates
      • Kids' Cash Savings
      • Health Savings Account
    • Accessing Your Account
    • Online Account Access
    • Mobile Banking App
    • Easy Pay
  • Loans
    • Auto Loans
    • Personal Loans
    • Visa Credit Card
    • Home Equity
    • Student Loans
    • Member Business Loans
    • Mortgage
  • Rates
    • Loan Rates
    • Savings Rates
  • Services
    • ATM Locations >
      • Utica area
      • Mohawk Valley
      • Oneida area
      • Syracuse area
    • Your Rewards
    • Reg-E Overdraft Consent
    • Get Paid a Day Early
    • DocuSign Services
    • Auto Center
    • Insurance options >
      • Credit Life and Disability
      • Guaranteed Asset Protection
      • Mechanical Repair Coverage
      • TruStage Insurance
    • Autos & Properties for Sale
    • Skip-A-Pay
    • Prime Times Club
  • Education
    • COVID-19 >
      • Loan relief options
      • Digital banking options
      • COVID resources
      • COVID: Kids Education
      • Stimulus: Ways to spend
    • Financial Counseling
    • Identity Theft >
      • Identity theft video series
      • Child identity theft
      • Senior identity theft
      • Debit and Credit Safety
      • Phishing
      • Mobile Banking Security
      • Identity Theft FAQs
    • Financial Education Videos
    • Zogo financial literacy app
    • Kids' Cash Corner
    • It's a Money Thing
    • Online Defensive Driving Course
    • Calculators
  • About
    • Who is GPO? >
      • The Difference
      • Annual Reports
      • GPO Management Team
    • Community >
      • Community Calendar
      • Sponsorships
      • Scholarships
      • Workshops
    • Subscribe to Emails
    • Branch Locations
    • Careers
    • Holiday Closings
    • GPO Frequently Asked Questions
    • Contact Us
  • Join
  • Apply for a loan
  • Make an appointment